This can consist of personal information you have provided to us such as, for example, your name, email address, postal address, telephone or mobile number, gender or date of birth, personal interests (e.g. what newsletters you have read), as well as general (aggregate, non-personal) information collected about the way in which visitors make use of EuroGO-SHIP’s on-line services.

If you are the parent or guardian of a child under (16), we may process limited personal data about you so that you can give consent for the child to access some SSBE services. We may use your contact details to communicate with you about the child’s account or use of services.

Please note that sometimes we will require you to provide additional personal information, for example when preparing lease or real estate purchase agreements. When we do this we will provide further information about why we are collecting your information and how we will use it.

Some of our services may enable you to sign-in via a third-party service, such as Facebook. If you choose to sign-in via a third-party app, you will be presented with a dialog box which will ask your permission to allow EuroGO-SHIP to access your personal information (e.g. your full name, date of birth, email address and any other information you have made publicly accessible to the third-party service, such as Facebook). Please note that any information that is not required by the particular service you have opted to use will not be retained by EuroGO-SHIP.

For more information, please see Article 13 of this policy, on EuroGO-SHIP’s use of cookies and similar technologies.

– in relation to any contractual relation you have engaged with EuroGO-SHIP
– in relation to any service, activity or online content you have signed up for, for yourself or for your under 16-year old child in order to ensure that EuroGO-SHIP can deliver the services, e.g. to verify your email when you sign up for a EuroGO-SHIP newsletter, or to help you reset your password for your accounts on our websites or apps.
– in relation to any correspondence we receive from you or any comment or complaint you make about EuroGO-SHIP products or services
– in relation to any job application
– in relation to our legal rights and obligations
– in relation to any personalized services you are using
– in relation to any contribution you have submitted to EuroGO-SHIP, e.g. on EuroGO-SHIP message boards or via text or voicemail message
– to invite you to participate in surveys about EuroGO-SHIP services (participation is always voluntary)
– to update you on any material changes to EuroGO-SHIP’s policies and practices

We will never contact you to ask for your EuroGO-SHIP account password, or other login information. If you receive any emails or calls from people asking for this information and claiming to be from EuroGO-SHIP please inform our DPO straightaway.

EuroGO-SHIP will not sell or rent your information to third parties and will not share your information with third parties for marketing purposes.

Generally, we will use your information within EuroGO-SHIP and will only share it outside EuroGO-SHIP where you have requested it or given your consent, except:

– where disclosure is required or permitted by law (for example to government bodies or law enforcement agencies, including for child protection reasons) by a court order or for the purposes of prevention of fraud or other crime, or
– if EuroGO-SHIP or its affiliate ceases to be the data controller in respect of your personal information through the operation of a merger, acquisition or any change of control
– in the limited circumstances described below and in Article 9.

We may pass your information to our third-party service providers, agents, subcontractors, and other associated organizations for the purposes of completing tasks and providing services to you on our behalf (for example to send you mailings). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service. In addition, our contracts with such third-party service providers require them to keep your information secure and not to use it for their own direct marketing purposes. We will not release your information to third parties for them to use for their own direct marketing purposes unless you have requested us to do so.

If you post or send content which may reasonably be deemed to be offensive, inappropriate or objectionable anywhere on or to EuroGO-SHIP websites, social media pages, or otherwise engage in any disruptive behavior on any EuroGO-SHIP service, EuroGO-SHIP may remove such content.

Where EuroGO-SHIP reasonably believes that you are or may be in breach of any applicable laws, for example on hate speech, EuroGO-SHIP may disclose your personal information to relevant third parties, including to law enforcement agencies or your internet provider. EuroGO-SHIP would only do so in circumstances where such disclosure is permitted under applicable laws, including data protection law.

If you are aged 16 or under, please get your parent/guardian’s permission before you provide any personal information to EuroGO-SHIP.

We will hold your personal information on our systems only for as long as is necessary for the relevant activity, or as long as is legally or contractually set out for any relevant contract you hold with EuroGO-SHIP. If you delete your EuroGO-SHIP account, then your personal information is deleted immediately. For further information about deleting your EuroGO-SHIP account, please see Article 10 below.

You have the right to restrict and the right to object to the use of your personal data; the right to withdraw your consent to the use of your personal data and the right to request deletion of your personal data.

In the context of some of our websites and apps of EuroGO-SHIP, these rights are all exercised and obtained by deleting your EuroGO-SHIP accounts. You can find out how to delete your accounts on the respective websites or Apps. As explained in Article 9 above, deleting your EuroGO-SHIP account will erase any personal information in your account that we have about you.

In any case, you can exercise your rights by contacting our DPO. You may also adjust your communication preferences or opt out of communications at any time by clicking ‘unsubscribe’ at the bottom of any e-mail, following instructions provided in the communication or changing your preferences within your account or by sending us an e-mail.

You have the right to portability of your personal data. All personal data you directly submitted to EuroGO-SHIP, can be sent to you or any third party, at your request made directly to our DPO.

Under the GDPR you have the right to access to and the right to correct the personal information EuroGO-SHIP holds. These rights can be exercised by:

– logging into your EuroGO-SHIP account regarding the information we hold about you in the context of that account.
– contacting our DPO directly, who will then use reasonable efforts consistent with our legal duty, to supply, correct or delete personal information about you that may be held on our files.

We will endeavor to provide you with access to your personal information wherever possible.

You have the right to complain to the Belgian Data Protection Authority:

– By mail: Belgian Data Protection Authority Rue de la Presse, 35, 1000 Bruxelles.
– By telephone: +32 (0)2 274 48 00
– By fax: +32 (0)2 274 48 35
– By email: commission@privacycommission.be